Regardless, Bethesda have now resolved the issues, and the security But it’s fitting none the less, and to see Fallout 76’s support setup being as poorly made as the game its meant to help you withis hilarious in its own way. Obviously the support system doesn’t actually use the same setup as their games, even if it is apparently as much of a broken mess as some of them.
It’d certainly explain why their web presence is as broken as the gaming one. Perhaps the people at Bethesda thought it’d work well for a ticket system too. A bug in the support website of video game publisher Bethesda temporarily exposed the private information of Fallout 76 users. We are finalizing manufacturing plans for. Published Updated May 20, 2021, 11:59 pm CDT. from fo76Īdd to this the ability to do things like open and close tickets, and it’s clear the support ticket is alarmingly poorly designed interms of security.ĭid the same programmers work on both systems?Īfter all, the Creation Engine is getting a bit long in the tooth nowadays. On Monday, Bethesda instructed customers to visit its support site to file a claim if they’d purchased the Power Armor edition of Fallout 76. I am getting your support tickets on my Bethesda account. Which in turn, has led to all manner of alarming security breaches.Like these ones, where users were accidentally given the ability to view everyone else’s personal information: No, the game’s support system was apparently rather buggy too. However, it seems it’s not just Fallout 76 the game that was a bit of a glitchy mess. It seemed like the company had just barely managed to put out one fire - one related to the inferior quality of the bag included in the Power Armor edition.
Bethesda fallout 76 customer support series#
The recent weeks have seen a series of catastrophes for Bethesda Softworks, most of the related to Fallout 76. And 52% is high compared to the average user score. Fallout 76 will go down as the biggest catastrophe in Bethesdas history. Fans tore it apart, critics did the same, and as of this point in time its sitting at a measly 52% on Metacritic for its various flaws. Instead, the game was released as a broken, glitchy mess lacking in interesting mechanics and filled with questionable design decisions. Unfortunately, to say Fallout 76 wasn’t done right would be one hell of an understatement. It was an interesting idea for a game, and if done right,Ĭould have been the type of spinoff fans would be playing for months on end. Based on the acclaimed RPG series, the game lets players survive in an entirely player populated online world with a mix of single player gameplay and multiplayer action. Last month, Bethesda released Fallout 76 for Microsoft Windows,PlayStation 4 and Xbox One.
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